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| How are Orders shipped? |
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Items in our catalog are shipped by regular mail or by parcel service (e.g. DPD).
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| Shipping and Handling Charges? |
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FIRST ORDER
First orders will be shipped with payment in advance or cash on delivery only.
We reserve the right to change payment via debit charge to prepayment or cash on delivery
at any time without prior notice.
After order placements you will receive an automatic order confrimation from your computer system.
This is only a proof of order placement. Any listed ways of payment are not binding for us (e.g. on
a first order debit charge will be stated).
PREPAYMENT
Or prepayment please wait until you receive the invoice via mail or by fax.
On it you will find all relevant Information such as invoice amount, customer number,
invoice number and bank information. Please provide all this information when making your payment.
CASH ON DELIVERY
Under this type of payment an additional EURO 2.00 COD fee will be invoiced, which is charged by
the shipping company.
Foreign shipments will be charged the corresponding shipping and COD charges of your country.
Orders below EURO 25.00 will receive a surcharge of EURO 2.50.
Shipping Charges :
Orders starting from 25 Euro : Shipping Charge : 5,50 Euro in Germany
For foreign customers: the correct Shipping Charge will be added accordingly
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| Important Notice |
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Despite great care, goods can get damaged during shipping.
Should this occur, we will replace the damaged items free of charge, of course.
Please note the following procedures:
Immediately report the shipping damage to the shipper.
Than report the shipping damage to IKARUS eShop.
If you plan to return any items, please inform us by Email, Fax or Phone BEFORE doing so.
Thank you for your understanding and cooperation
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© 2004 IKARUS, Schramberg, Germany
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